Broke Rice’s Privacy Policy
Last updated: Dec 5, 2025
At Broken Rice, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or services.
Information We Collect
When you visit our website or place an order with us, we may collect the following information:
- Your name
- Your contact information (such as email address and phone number)
- Order and delivery details
- Other information relevant to customer surveys, promotions, or offers
How We Use Your Information
We use your information to:
- Process and manage your orders
- Improve our products, services, and customer experience
- Contact you regarding your order or inquiries
- Send occasional updates or promotions (only if you choose to receive them)
- Improve our website and marketing efforts
Website Analytics and Advertising
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand which pages are being used so we can improve our website and tailor it to customer needs. You can choose to accept or decline cookies through your browser settings.
Protecting Your Information
We are committed to ensuring that your information is secure. We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
Sharing of Information
We do not sell, trade, or transfer your personal information to outside parties unless required by law or necessary to fulfill your order (for example, delivery services).
Third-Party Links
Our website may contain links to other websites. Once you leave our site, we are not responsible for the protection of your information on those other websites. Please review their privacy policies separately.
Your Consent
By using our website, you consent to our Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Broken Rice
Email: contact@broken-rice.com
Phone number: 647-881-1868
Location: Toronto/ Canada